Frequently asked questions

FAQ Page – SKMS International

Welcome to our FAQ section. Below are answers to common questions about our products, shipping, payments, and business terms. If you need more information, feel free to contact us directly.

1. What types of hair products do you offer?
We offer 100% virgin South Indian temple hair in raw, Remy single drawn and double drawn form. Our product range includes bulk hair, machine wefts, closures, frontals, wigs (full lace, 360, U-part), tape-ins, clip-ins, ponytails, fringes, and more.

2. Is your hair 100% natural and chemical-free?
Yes. Our hair is 100% natural, unprocessed, and ethically sourced from temples in South India. No chemicals or synthetic fibers are added.

3. Do you offer custom orders and private labeling?
Yes, we provide custom orders for texture, length, and color. We also offer private label packaging for salons and brands worldwide.

4. Which countries and cities do you ship to?
We export to over 100 cities across Europe, North America, the Middle East, Africa, and South America. Fast delivery is available to cities like Paris, Berlin, Madrid, Rome, Amsterdam, Dubai, Lagos, and more.

5. What is your minimum order quantity (MOQ)?
Our MOQ is typically 1 kg for bulk purchases. For sample orders, you can start from 100g to test our quality.

6. How long does shipping take?
Shipping within India takes 2-4 working days. International shipping usually takes 5-10 business days, depending on your location and customs clearance.

7. Which payment methods do you accept?
We accept bank transfers (NEFT/IMPS/RTGS), PayPal, Wise, Western Union, and UPI for Indian customers. International clients mostly use wire transfer or PayPal.

8. Can I track my order?
Yes, all orders are shipped with tracking numbers. You will receive tracking details via WhatsApp or email once the shipment is dispatched.

9. Do you offer discounts for bulk or long-term orders?
Yes, we offer competitive pricing and special discounts for wholesale, long-term buyers, and salon partners.

10. Do you handle export documentation?
Yes, we manage all required export documentation, including commercial invoice, packing list, airway bill, and certificate of origin (if required).

11. Is your company registered for international trade?
Yes. SKMS International is a registered Indian exporter with an active IEC code, GST, and MSME registration. We also comply with all DGFT and customs requirements.

12. How can I contact you for business inquiries?
You can contact us via:

• ✉️ Email: info@skmsinternational.com

• 📱 WhatsApp: +91-7708880168

• 🌐 Website: https://skmsinternational.com

Still have questions? Reach out to us and we’ll be happy to assist you!